Does the NEW iPhone 7 fit in the Watershot Pro Housing for the iphone 6

Answer: No, the Watershot Pro Housing for the iPhone 6 will not work with the iPhone 7. Watershot is currently working on iPhone 7 and the 7 Plus. Please sign up on our newsletter to get product updates.

What is the difference between the Watershot Pro Housing and the Watershot Pro Housing Kit? 

Answer: The difference between the Pro Housing and the Pro Housing Kit is that the Pro Housing comes with the Flat Port Lens and the Pro Housing Kit comes with the Flat Port Lens AND the 0.39X Wide Angle Lens. Both items also include Desiccant Packs and a Wrist Lanyard.

 
I see several different prices for what looks like the same item. What is the difference between the Housing for $219.99 and the Housing for $139.99?

Answer:

$219.99 = Watershot Pro Housing Kit for the iPhone 6 Plus and 6S Plus

$169.99 = Watershot Pro Housing for the iPhone 6 Plus and 6S Plus

$189.99 = Watershot Pro Housing Kit for the iPhone 6 and 6S                                            

$139.99 = Watershot Pro Housing for the iPhone 6 and 6S
 
What is the difference between the Watershot Splash Housing and the Watershot Pro Housing?

Answer: Watershot Splash Housing - The Splash is our entry level Housing that is good up to 33 feet deep. The Splash was designed for snorkeling, swimming, kayaking, boating, and any other water contact up to 33 feet deep. You use the touchscreen on the Housing to interact with your phone, so you can use any App you want with this Housing including Snapchat, Twitter Periscope, and Facetime. The Splash Housing comes with both the Flat Port Lens and a Wide Angle Lens.
Watershot Pro Housing for iPhone 6(s) or 6(s) Plus - The Watershot Pro is designed for Scuba Diving, and can go to a depth of 195 ft. The Pro Housing has buttons on the outside of the Housing that you push to interact with your phone. You can use the Apple Camera App, or the Watershot App with the Pro Housing. You have the option of buying the Pro Housing or the Pro Housing Kit. The Pro Housing comes with the Flat Port Lens, and the Pro Housing Kit comes with the Flat Port Lens AND the Wide Angle Lens.
 
I live in .                                         . can you ship my order here? How long will it take?

Answer: The cost and time of shipping would all depend on the shipping method you chose during checkout on the website. You will be shown the different options during checkout, before you are asked for payment information. There is also an order processing time of 1-3 business days for Watershot.
 

I have downloaded the Watershot App, but the buttons on the phone don’t seem to line up with the Housing. How can I fix this?

Answer: Please open your phone and go into your iPhone Settings > Display & Brightness > and make sure your phone is in Standard mode not Zoom mode.  Zoom mode causes the buttons to change location on the screen.
 
I have downloaded the Watershot App, but when I open the App the screen is just black. How can I fix this?

Answer: Go into your iPhone settings and click on Privacy, now click on Camera. Make sure the Watershot App has access to the Camera. Now check microphone, and Photos to make sure the Watershot App has access to them as well. If that doesn't work, then go back to settings and scroll down to the Watershot app and click on it. Check to make sure the Watershot App has access to Photos, Microphone, and Camera.
 
I have downloaded the Watershot App, but when I take a picture it doesn’t save, it just says saving and doesn’t go away. How can I fix this?

Answer: Go into your iPhone settings and click on Privacy, now click on Photos. Make sure the Watershot App has access to Photos. Now check microphone, and Camera to make sure the Watershot App has access to them as well. If that doesn't work, then go back to settings and scroll down to the Watershot app and click on it. Check to make sure the Watershot App has access to Photos, Microphone, and Camera.
 
I have downloaded the Watershot App, but the button that is used to switch from picture to video does not line up with the Housing. How do I fix this?

Answer: Open the Watershot App, and click on the Watershot Logo in the corner. The Open Mode menu should open now. Click on Housing Type, and chose either the Standard Housing (5 buttons) or the Pro 6 Housing (6 buttons) based on the Watershot Housing you are using.
 
I have a screen protector on my phone, do I need to remove this?

Answer: If you have a Screen Protector on your phone, it may or may not affect the capacitance of the buttons on your Housing. If you test it, and the buttons don’t seem to be working, you need to remove your Screen Protector.
 
I have the Watershot Pro Housing with 6 buttons, can I use the Apple Camera App that comes on my iPhone?

Answer: With the 6 button Pro Housing you can use the Apple Camera App that comes on your phone, and you will be able to switch between all of the different picture modes that are available.
 
Is the Watershot Pro Housing for the iPhone 6 compatible with the iPhone 6Plus?

Answer: No, the Watershot Pro Housing for the iPhone 6 is compatible with the iPhone 6 and 6S. The Watershot Housing for the iPhone 6 Plus is compatible with the iPhone 6 Plus and the 6S Plus.
 
I see you have Watershot Housings for the Samsung Galaxy S3 and S4… Are there any Watershot Housings for the NEW Samsung or Android phones?

Answer: Unfortunately we do not have any plans to make any NEW Watershot Housings for Samsung or Android phones.   For the foreseeable future we are focusing on the iPhone market. Hopefully someday we will offer a new Samsung Housing, but as of right now we do not have any plans.
 
You have it listed in the description that “this is not a case”. What is the difference between a Housing and a Case?

Answer: A case is something that sits directly on the outside of your phone and offers minimal impact resistance. A Housing is designed so that your phone is suspended in the middle of the Housing, so it is not touching the sides of the Housing, thus offering superior protection.